Terms and Conditions for Host

Terms and Conditions

Who we are

Vietnam Travel Deals is a non-profit online platform managed by Asia Travel Mates. Our mission is to connect travelers with the best travel experiences Vietnam has to offer. We are dedicated to empowering local hoteliers and vacation rental owners by providing a free platform to list their services, enabling travelers to discover unique and affordable accommodations.

Our team comprises seasoned travel experts who are passionate about Vietnam. We are committed to delivering unparalleled value and exceptional service to both travelers and local providers. Through our platform, we aim to showcase the diverse wonders of Vietnam and foster meaningful connections between visitors and the local tourism community.

By bridging the gap between travelers and local hospitality providers, we strive to promote sustainable tourism and ensure that the benefits of Vietnam’s thriving travel industry are shared equitably. Join us on this journey as we invite you to explore the essence of Vietnam and create unforgettable memories.


In the context of this agreement, the term “Host” refers to any of the following:

  1. Owner:
    • The individual or entity that owns the property or service being listed on VietnamTravel.Deals.
    • The Owner is responsible for managing the property, setting pricing and availability, and ensuring the accuracy of the listing information.
  2. Agency:
    • A business or organization that represents and manages properties or services on behalf of owners.
    • The Agency is responsible for maintaining the accuracy of the listings, processing bookings, and providing customer service.
  3. Agent:
    • An individual or entity that acts on behalf of an Owner or Agency to list and manage the property or service on VietnamTravel.Deals.
    • The Agent is responsible for communicating with VietnamTravel.Deals, updating listing information, and coordinating with the Owner or Agency.

Regardless of whether the “Host” is an Owner, Agency, or Agent, they are collectively responsible for complying with the terms and conditions outlined in this agreement when listing and managing their offerings on the VietnamTravel.Deals platform. By listing your hotel rooms, vacation rentals, car hire, or any other offerings on our website, you agree to the following terms and conditions:

  1. Listing Requirements:
    • All listings must accurately represent the available services, amenities, and conditions.
    • Listing content, including descriptions, photos, and pricing, must be up-to-date and truthful.
    • Listings must comply with all applicable laws, regulations, and industry standards.
  2. Pricing and Availability:
    • You are responsible for setting and managing the pricing and availability of your listings.
    • Pricing must be competitive and in line with market rates for similar offerings.
    • You agree to honor the prices and availability displayed on your listings.
  3. Bookings and Reservations:
    • You must process and fulfill all bookings and reservations made through VietnamTravel.Deals in a timely and professional manner.
    • You are responsible for communicating with guests, providing necessary information, and ensuring a seamless booking experience.
  4. Customer Service and Support:
    • You must provide responsive and high-quality customer service to all guests who book through VietnamTravel.Deals.
    • You must address any guest concerns or complaints in a timely and satisfactory manner.
  5. Cancellations and Refunds:
    • You must clearly communicate your cancellation and refund policies on your listings.
    • You agree to honor the cancellation and refund policies as stated on your listings.
  6. Compliance with Laws and Regulations:
    • You are responsible for ensuring that your listings and operations comply with all applicable laws, regulations, and industry standards, including those related to taxation, licensing, and insurance.
  7. Commission and Fees:
    • VietnamTravel.Deals charges a commission for each booking made through the platform.
    • The commission rate is subject to change and will be communicated to you in advance.
    • You agree to pay the applicable commission fees in a timely manner.
  8. Intellectual Property:
    • You grant VietnamTravel.Deals a non-exclusive, royalty-free license to use your intellectual property (e.g., logos, trademarks, images) for the purpose of promoting and advertising your listings.
  9. Termination and Suspension:
    • VietnamTravel.Deals reserves the right to suspend or terminate your account and remove your listings if you breach any of these terms and conditions or engage in fraudulent, unethical, or illegal activities.
  10. Limitation of Liability:
    • VietnamTravel.Deals is not responsible for any damages, losses, or liabilities arising from your listings, bookings, or guest experiences.

These terms and conditions are subject to change. It is your responsibility to regularly review and comply with the latest version of the terms and conditions available on the VietnamTravel.Deals website.