Privacy Policy for guide.asiatravelmates.com
Effective Date: February 20, 2025
At guide.asiatravelmates.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
Who We Are
Guide of Asia Travel Mates is a dedicated platform connecting travelers with local freelance tour guides across Vietnam and beyond Asia. Our mission is to enhance travel experiences by providing personalized and authentic guided tours tailored to individual preferences. We strive to empower local guides while ensuring travelers receive the best cultural insights and memorable adventures.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email Address
- Phone Number
- Payment Information (if applicable)
Non-Personal Information
We may also collect non-personal information automatically, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited on Our Site
- Time and Date of Visits
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our services.
- To process transactions and send you confirmations.
- To communicate with you, including sending updates and promotional materials.
- To improve our website and services based on user feedback and preferences.
- To analyze usage and trends to enhance user experience and optimize our offerings.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our operations (e.g., payment processors, email service providers).
- To comply with legal obligations or respond to legal requests.
- To protect our rights and the rights of others, including the safety and security of our users.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies help us improve your experience by:
- Analyzing how our site is used.
- Remembering user preferences for future visits.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
5. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and receive a copy of your personal data.
- The right to rectify any inaccurate or incomplete data.
- The right to request deletion of your personal data.
- The right to object to processing or request restriction of processing.
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Address: 3C69 Thanh Nien Street, Pham Van Hai Commune, Binh Chanh District, Ho Chi Minh City, Vietnam